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Our service

Pre-sale service introduction: Our pre-sale service mainly includes product consultation, program design, technical support, etc. Before customers purchase products, we will provide detailed product information and technical parameters according to their needs to help customers understand the characteristics and advantages of the product. At the same time, we will also provide personalized solutions and technical support according to the specific needs of customers, to ensure that customers choose products and solutions to meet their needs to the greatest extent.

Introduction of in-sale services: Our in-sale services mainly include order tracking, product installation and commissioning, training, etc. After the customer orders, we will track the progress of the order in time to ensure that the product can be delivered on time. After the product is delivered, we will send professional technicians to carry out on-site installation and debugging to ensure the normal operation of the product. At the same time, we will also train customers, so that they can master the use of products and operation skills.

After-sales service introduction: Our after-sales service mainly includes product warranty, repair, upgrade and so on. When the product fails or has problems, we will respond to the needs of customers in a timely manner and provide professional technical support and after-sales service to ensure that the product can be restored to normal use as soon as possible. At the same time, we also regularly maintain and upgrade the products to ensure the stability and reliability of the products. Our after-sales service goal is to let customers feel our professionalism and caring in the process of using products, so as to establish a long-term cooperative relationship.